DISPATCH: We have all products in stock and we dispatch the same or next working day. Orders placed on a Friday after 2.45pm, and over the weekend, are dispatched on the Monday.
All orders Mon-Fri, before 2.45pm, will be dispatched within two working days.
UK Deliveries:
All shipping costs will be displayed during checkout process.
For UK, small parcels, up to 2Kg we use Royal Mail and this is usually a 1-4 day delivery service
Orders over 2kg for Scottish Islands, Scottish Highlands, Channel Isles, Isle of Man, Isle of Wight, Scilly Isles will be sent by courier service.
Next day delivery £14.95 - UK Mainland
There is no Next day delivery for the following areas and orders will need to be sent by Royal Mail - or a courier on request, Northern Ireland, Scottish Islands, Scottish Highlands, Channel Isles, Isle of Man, Isle of Wight, Scilly Isles, Guernsey, Jersey, Channel Islands, Isle of Man, Isle of Wight.
All next day courier deliveries are a fully tracked service with customer SMS or email notifications advising them of delivery information. Please make arrangements to receive this delivery. A customer also has the opportunity to change the day of delivery at this point. Despite the vast majority of consignments being delivered on time, there is no gurantee by DHL that delivery will be made by the next day for 'standard' next day deliveries.
It is a good idea to use an address where the delivery can be accepted. If the delivery attempt is unsuccessful we will make one more attempt to deliver. If this attempt is unsuccessful the parcel will be returned and there would be further delivery costs if the parcel were to be sent again.
UK Shipping Zones
The following areas are eligible for free shipping on orders over £50 and under 2kg only, Northern Ireland, Scottish Islands, Scottish Highlands, Channel Isles, Isle of Man, Isle of Wight, Scilly Isles, Guernsey, Jersey, Channel Islands, Isle of Man, Isle of Wight. These areas are not eligible for next day delivery.
International Orders are despatched by our courier and take around 2-10 days to deliver depending on destination country. Contact us by phone first to arrange shipping costs.
Please make arrangements to receive your order. If you miss the delivery you will have to collect the parcel from the delivery office.
Any international custom orders that are paid for cannot be refunded. These are custom orders that have to be paid for before manufacture or delivery and cannot be refunded once accepted.
